Frequently Asked Questions

Do you offer free shipping?

Yes. We offer free shipping on all orders, with no minimum purchase required.

Can I return my package?

Yes. If your piece doesn’t fit the way you hoped, you can return it within 60 days of receiving your order for a full refund. Contact us at support@bettyanddaughters.com to start your return.

Where is my order confirmation email?

Your confirmation email is sent right after you place your order. If you can’t find it, please check your spam or promotions folder.

How long does it take for my order to be shipped?

All orders are processed within 1–3 business days (excluding weekends and public holidays). Once your order has shipped, you’ll receive an email with your tracking information.

How long does shipping take?

Standard delivery typically takes 3–7 business days after your order has been processed. During busy periods or holidays, delivery can take a little longer.

Can I change my address?

Please email us as soon as possible at support@bettyanddaughters.com. We'll update your address if your order hasn't shipped yet.